Hotel information


A breakfast buffet is laid out for you every morning from 7 am to 10.30 am (or 11.30 am at weekends). For late risers, a continental breakfast can also be served in your room after 10.30 am.

Room service

Our room service is there for you daily from 7 am to midnight.


If you are travelling by train, we are happy to collect you from the railway station at Interlaken West or Interlaken Ost (extra charge). Our Concierge is happy to be of assistance to you in all matters relating to your arrival at the VICTORIA-JUNGFRAU as well as transfers and transport options.


A multi-storey car park is available for all guests arriving by car (parking fees apply).

Check-in / check-out

Your room will be available from 3 pm on the day of your arrival and up to 12 noon on the day of your departure.


A Business Centre with computer, internet connection and printer is available to all residents. A wireless LAN connection with high-speed internet is available throughout the premises (extra charge).


The mains voltage is 220 V. A selection of adapters and transformers is available from the Concierge.

Credit Cards

We accept American Express, VISA, MasterCard, Eurocard, JCB, Diners Club and Maestro.